ISO 9001 Company Quality Certificate
The quality system adopted by STAC s.r.l. it is essential to maintain the quality of its products and services provided in terms of compliance with the explicit and implicit requests of its customers as well as the monitoring and control of processes aimed at continuous improvement.
This strategic choice aims to bring STAC Srl to become a point of reference, both nationally and internationally, in the water pump market sector.
STAC s.r.l.’s commitment to ensuring high quality standards
STAC S.r.l., which sells pumps on the international market, considers quality to be a strategic factor for its sustainable development, competitiveness, and stakeholder satisfaction.
The Management is committed to maintaining, updating, and continuously improving a Quality Management System in accordance with the UNI EN ISO 9001:2015 standard, promoting a customer-oriented approach, continuous improvement, and risk prevention.
Our fundamental objectives are:
- To guarantee reliable products and services that fully satisfy the explicit and implicit needs of our customers;
- To consolidate our position as a reference partner in national and international markets;
- To promote a corporate culture based on innovation, responsibility, professionalism, and quality.
To achieve these objectives, STAC S.r.l. is committed to:
- Understanding and meeting customer requirements, effectively managing their expectations and feedback;
- Continuously monitoring and improving business processes through data analysis, performance indicators (KPIs), and internal audits;
- Enhance staff skills by providing training, refresher courses, and development opportunities in a fair and inclusive environment;
- Invest in technology and digitalization to optimize operational efficiency, process traceability, and service quality;
- Proactively manage risks and opportunities in line with a risk-based approach (risk-based thinking);
- Foster transparent and collaborative relationships with customers, suppliers, and stakeholders, focused on creating shared value;
- Comply with all applicable regulations, including those relating to quality, the environment, and health and safety in the workplace;
- Integrate principles of environmental sustainability, promoting responsible use of resources and reduction of environmental impact;
- Define measurable quality objectives that are consistent with the strategic context and reviewed periodically;
- Communicate and share this policy at all levels of the organization, ensuring its understanding and implementation;
- Regularly review this policy to ensure its continued suitability for the company’s business and market developments.
These commitments form the foundation of our strategy to ensure customer satisfaction, sustainable company growth, and continuous improvement of our performance.
